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  • Gleneagles Singapore
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COVID-19 updates

In view of the developing situation of COVID-19, Gleneagles Hospital will be sharing health advisories on this webpage.

For the latest updates on our patient and visitor policies, please check with our hospital staff on the ground. We thank you for your understanding, and seek your cooperation in helping us keep our patients, visitors and staff safe.

For information on the coronavirus situation in Singapore, please visit the Ministry of Health website.

For international patients, please read our FAQ.


22 March 2020

Visitor and patient advisory

All visitors are required to fill the visitor registration form before entering hospital premises. Patients will be further required to fill a health declaration form at the respective treatment facilities within the hospital.

FOR PATIENTS

No symptoms Acute respiratory illness of any degree of severity (eg. cough, fever) Pneumonia / severe respiratory infection with breathlessness
No travel and no contact history Will be allowed entry Will be allowed entry, and advised to consult a doctor as soon as possible Will be allowed entry, and advised to consult a doctor as soon as possible
Travelled abroad* within the last 14 days,

OR

Been to any hospital abroad,

OR

Had close contact with a confirmed COVID-19 patient
Will be allowed entry

Elective treatment:
Will be postponed until 14 days after positive travel or contact history

Urgent treatment:
To proceed if deemed urgent by doctor
Will be directed to the A&E department. Will be directed to the A&E department.

*To any country outside of Singapore

FOR VISITORS

No symptoms Acute respiratory illness of any degree of severity (eg. cough, fever)
Travelled abroad* within the last 14 days,

OR

Had close contact with a confirmed COVID-19 patient
Will be denied entry Will be directed to the A&E department.
Have not travelled abroad* within the last 14 days,

AND

Had no close contact with a confirmed COVID-19 patient
Will be allowed entry Will be denied entry, and advised to consult a doctor as soon as possible

*To any country outside of Singapore

  • All patients are only allowed to have ONE visitor or accompanying person (including caregiver) who meets the above criteria at any time. Discretion will be given by management on a per case basis.
  • Specialist clinics will be reminded to inform patients of visitor restrictions prior to their appointments, and visitors may be denied entry should they fail to meet any of the above criteria.
  • Patients/visitors may be denied entry should entry criteria not be met.

Close contact refers to:

  • Anyone who provided care for the patient, including a healthcare worker or family member, or who had other similarly close physical contact
  • Anyone who stayed (eg. household members) at the same place as a case
  • Anyone who had close (ie. less than 2m) and prolonged contact (30min of more) with a case (eg. shared a meal)

8 February 2020

As of 5pm last evening, the Ministry of Health has raised the DORSCON level to orange. We will be ramping up our responses to minimise the risk of transmission and to ensure the protection and safety of our patients, visitors and staff.

We would like to gently remind all patients and visitors to stay calm and vigilant, to practise good hand hygiene, and to wear a mask if you’re feeling unwell. We seek your understanding and cooperation during this time.