Visitor information

The safety of our patients is our utmost priority. For updates on the latest visitation guidelines, please refer to our visitor and patient advisory.

Visiting a family member, friend or loved one during their stay at Gleneagles Hospital?

We seek your cooperation in following our visitor guidelines so all our patients get adequate rest and support throughout their recovery.

Visiting hours and guidelines

General Wards

Our visiting hours are from 8.00am – 8.00pm daily. Visitors are strictly not allowed outside of these hours to ensure the safety of our patients.

Visitor guidelines

Please note that each patient is allowed 2 visitors at any one time.

Intensive Care Unit (ICU) and High Dependency Unit (HDU)

We have two visiting slots every day:

  • 12.00pm – 2.00pm
  • 5.30pm – 8.00pm

Visits to the Neonatal Intensive Care Unit (NICU) are from 8.00am – 8.00pm daily.

Visitor guidelines

Please note that:

  • Only 1 visitor is allowed at any one time during visiting hours as ICU patients require ample rest.
  • Children under the age of 12 are not encouraged to visit. However, our ward staff may be able to make an exception if the visitor is the patient's child or grandchild.

Our hospital locations

We are conveniently located next to Singapore Botanic Gardens and close to the Orchard Road shopping district. Our hospital is easily accessible by car and public transport, and via our 2 free shuttle services.

AddressGleneagles Hospital
6A Napier Road
Singapore 258500

How to get here
Contact number+65 6473 7222
Food & AmenitiesA range of food, retail shops and amenities are available onsite for the benefit of our patients and visitors.

Guide dogs on hospital premises

Guide dogs on hospital premises

Guide dogs are welcome on our premises to help our visually-impaired visitors and patients move around independently.

There are certain areas within our hospital that may be out of bounds to guide dogs. Please approach our staff for assistance or contact us for more information.

  • +65 6470 5615 (Monday to Friday: 8.30am – 6.00pm, Saturday: 8.30am – 1.00pm)
  • +65 6470 5699 (Sunday, public holidays and after-office hours)