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  3. PCR Swab Test

PCR Swab Test

As of 1 December 2020, COVID-19 polymerase chain reaction (PCR) swab testing is available to all individuals, including non-travellers, at selected clinics at Parkway Shenton islandwide.

This test is also available at Gleneagles Hospital’s 24-hour A&E department.

For PCR swab tests (non-travellers)

Non-travellers can walk in to Gleneagles Hospital’s A&E department during the A&E operating hours to see a doctor if they wish to take a COVID-19 PCR swab test. Appointments are unavailable, and this test is strictly on a walk-in basis only.

For pre-departure tests (travellers)

Travellers from Singapore who are required to do their pre-departure tests can do so at Parkway Shenton or Gleneagles Hospital’s A&E department.


At Gleneagles Hospital, appointments are mandatory. If a serology test is also required as part of the destination country’s requirement (eg. China), please enquire at the A&E department upon arrival for your appointment.

Travellers are responsible for ensuring that the appointment set up is within the testing window in line with the destination country’s requirements.

Cost of swab test for pre-departure travellers

Health provider Price Availability Test results
Parkway Shenton SGD170 inclusive of GST* Clinic operating hours Within 24 hours
Gleneagles Hospital SGD200 inclusive of GST* Mon to Fri: 9am – 5pm
Sat: 9am – 12.30pm
Sun and PH: No service		 Within 24 hours

*Please note that this price excludes consultation fees. If, upon arrival for the test, you display symptoms of COVID-19 (eg. acute respiratory illness such as cough or fever), you may be advised to consult a doctor immediately to address your medical needs.


Making an appointment for pre-departure tests


*Please note that this number is strictly for pre-departure PCR swab test bookings only.


Documents to prepare

Please bring the following documents for your PCR swab test:

  • Identity card for Singapore Citizens, Permanent Residents, and Long Term Pass Holders only, and passport (for all travellers)
  • Soft copy of booking reference showing your departure flight timing

Testing window

Pre-departure tests must be done within 48 – 72 hours before your flight.

Travellers are responsible for checking the testing window requirements of their destination country and to ensure the clinic can meet the required timeline.

Do allocate adequate time to take and receive test results before departure from Singapore.

For the latest updates on pre-departure test requirements, please visit the Immigration and Checkpoint Authority website.


Test results

We will inform you of your COVID-19 PCR swab test results within 24 hours. We will also email the results memo to you within 24 hours. You are advised to print this for easy reference during your travel.

You can also download our DigiHealth app to access your lab results.

*In the event of a delay in the delivery of test results due to unforeseen circumstances, IHH Healthcare Singapore will not be held responsible for missed flights.


Frequently asked questions

Can I get a pre-departure COVID-19 PCR swab test at Gleneagles Hospital?

You can book an appointment for a COVID-19 PCR swab test at selected clinics at Parkway Shenton in Singapore.

This service is also available at Gleneagles Hospital’s 24-hour A&E department.

What is the required testing window for a pre-departure COVID-19 PCR swab test?

The required testing window is dependent on your destination country and flight. It is generally advisable to be present at the clinic for your swab test within 48 – 72 hours prior to your flight.

How long is the turnaround time for the test result?

You will be able to receive your COVID-19 PCR swab test results within 24 hours. You can also use our DigiHealth app to access your lab results.

Can I have a pre-departure COVID-19 PCR swab test without an appointment?

For pre-departure testing at Gleneagles Hospital’s 24-hour A&E department, an appointment is required.

You can also call or WhatsApp selected clinics at Parkway Shenton to arrange for a pre-departure COVID-19 PCR swab test.

How long does it take to get tested?

The pre-departure COVID-19 PCR swab test takes approximately 15 minutes to complete.

What happens after the pre-departure COVID-19 PCR swab test?

We will inform you of your COVID-19 PCR swab test results within 24 hours. You can also use our DigiHealth app to access your lab results. A results memo will be emailed to you within 24 hours, and you are advised to print this for reference during your travel.

Which countries can we travel to for leisure within the air travel bubble?

An air travel bubble between Singapore and Hong Kong was originally scheduled to start on 22 November 2020, but has since been delayed until further notice.

For the latest updates on air travel bubble developments, please visit www.caas.gov.sg.

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