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Should You Go to the UCC?

Last updated: Friday, April 30, 2021 | 2 min reading time

When to go to the UCC?

The UCC (also known as Urgent Care Centre) deals with various health emergencies, such as:

Chest pain or heart attacks
Sudden and severe shortness of breath
Blurred vision
Severe burns
Significant head injuries
Choking
Excessive bleeding
Severe abdominal pain
High fever in babies
Loss of consciousness
Broken bones
Large open wounds and burns
Concussions
Seizures or fits
Persistent vomiting and diarrhoea

Preparing for an emergency:

You should have the following emergency information ready:

Address to the nearest hospital
The quickest route to get there
Ambulance / fire emergency number
Police emergency number
Any known medical conditions in the family
Health insurance information

How to find your nearest UCC

In a medical emergency, you can call 995 for a Singapore Civil Defence Force (SCDF) ambulance, which will bring you to the nearest Ministry of Health-designated UCC.

If you'd like to visit the UCC at a hospital of your choice, you may contact the hospital directly on their respective helplines.

Do keep in mind that not all hospitals have an UCC or 24-hour medical and ambulance services.

How to get to the UCC

If you arrive by ambulance

Arriving at the UCC by ambulance has several advantages. Depending on your condition, you may receive pre-hospital emergency medical treatment in the ambulance itself. Paramedics in the ambulance can also assess your condition and inform the hospital prior to your arrival so that the team at the hospital is prepared.

If you are driving to the UCC

If you are a walk-in patient at the UCC and have a critical condition, you will be attended to immediately.

During a medical emergency in Singapore, you can also call +65 6473 2222 for an ambulance that will transport you to the nearest hospital or a hospital of your choice. Learn more about Parkway Emergency services.

Chang, L. (n.d.) 5 Emergencies: Do You Know What To Do? Retrieved January 30, 2019 from https://www.webmd.com/heart-disease/features/5-emergencies-do-you-know-what-to-do#4

Important phone numbers to know in Singapore (2018, April 26) Retrieved January 30, 2019 from https://expatliving.sg/important-phone-numbers-singapore/

Long waits at A&E despite more beds (2017, April 7) Retrieved January 30, 2019 from https://www.straitstimes.com/singapore/health/long-waits-at-aes-despite-more-beds

Steinbaum, S. (2018, March 18) Do You Know The Symptoms of a Heart Attack and Stroke? Retrieved January 30, 2019 from https://www.webmd.com/heart-disease/spot-a-stroke-heart-attack_

When To Call 911: Serious Symptoms You Should Never Ignore. Retrieved Jan 30, 2019 from https://www.webmd.com/first-aid/ss/slideshow-when-call-911

When Can I Call an SCDF Ambulance? (2015, July 21) Retrieved March 17, 2021, from https://www.gov.sg/article/when-can-i-call-an-scdf-ambulance

SCDF Emergency Medical Services. (n.d.) Retrieved March 17, 2021, from https://www.scdf.gov.sg/home/about-us/information/scdf-emergency-medical-services

Article tags

Getting medical care Urgent care

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