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  • Gleneagles Singapore
International Patient's Guide

International Patients Guide

  • Introduction

    • The Gleneagles Hospital Patient Assistance Centre (GPAC) is set up to provide a one-stop service for international patients looking for specialists' expertise, personalised patient care and modern technology at Gleneagles Hospital.

      Our dedicated and experienced GPAC staff are professionally trained to provide care and comfort, and to attend to the special needs of patients before, during, and, if necessary, after their visit. We can also provide advice on the estimated cost of treatments and procedures at our hospitals.

      Travellers (Vaccinated or Non-Fully Vaccinated) can now travel quarantine-free to Singapore. Learn more about the entry requirements to Singapore.


      GPAC – Gleneagles Hospital Patient Assistance Centre 24-hour Appointment & Medical Enquiry: (65) 6575 7575


      Some of the services provided by GPAC include:

      • Doctor referral and appointment
      • Emergency care
      • Non-emergency care
      • Air evacuation and repatriation (worldwide)
      • Flight arrangement and extension
      • Hotel / service apartment booking
      • Airport transfer services by ambulance / limousine
      • Advice on cost estimates
      • Medical financial counselling
      • Language interpretation assistance
      • Visa application and extension
      • Special food and beverage / religious arrangements
      • Local sightseeing tour arrangements

      Make an Enquiry

  • Medical Arrangements

    • Gleneagles Hospital offers a wide range of specialist medical services, both outpatient and inpatient. In accordance to your medical conditions and needs, the hospital will recommend and schedule medical appointments for you with the appropriate specialists and make all the necessary arrangements for your visit.

      Doctor Referral & Appointment

      Whether you have a preferred primary care physician or need specialty care for a specific medical problem, the hospital staff are here to help.

      Make an Enquiry  Book an Appointment

      Air Evacuation & Repatriation (Worldwide)

      We provide arrangements for safe medical evacuation and repatriation for all our patients wherever they are.

      Refer to the ambulance and special transport section for more information.

      Evacuation hotline: (65) 9322 9292

  • Transport Arrangements

    As a visitor to Singapore, you may not be so familiar with local transports. Our GPAC staff can make your transport arrangements for you so that you can be sure you get to all your appointments on time.

    Flight Arrangement & Extension

    Should your treatment take longer than expected, GPAC staff will assist you in altering your flight arrangements and extending your visa if required.

    Airport Transfer Services by Ambulance/Limousine

    Upon request, GPAC staff can arrange for transport from the airport to the hospital or your hotel via ambulance or limousine.

    Make an Enquiry

  • Accommodation Arrangements

    GPAC staff will assist you in locating and reserving a hotel or serviced apartment for the duration of your stay.

    For your convenience, we have listed hotel properties that are located near the hospital. The hotels listed are suggestions based only on their proximity to the hospital and not recommendations. The hospital is not affiliated to the hotels in any way.

    Make an Enquiry

    Hotel Jen

    Address: 1A Cuscaden Road, Singapore 249716

    Tel: (65) 6738 2222

    Website: www.shangri-la.com

    Regent Hotel

    Address: 1 Cuscaden Road, Singapore 249715

    Tel: (65) 6733 8888‎

    Website: www.regenthotels.com/EN/Singapore

    Orchard Hotel

    Address: 442 Orchard Road, Singapore 238879

    Tel: (65) 6734 7766‎

    Website: www.millenniumhotels.com.sg/orchardhotelsingapore/

    Orchard Rendezvous Hotel, Singapore

    Address: 1 Tanglin Road, Singapore 247905

    Tel: (65) 6881 8888

    Website: www.rendezvoushotels.com.sg/en/Hotels/Orchard-Rendezvous-Hotel

    Singapore Marriott Tang Plaza Hotel

    Address: 320 Orchard Rd, Singapore 238865‎

    Tel: (65) 6735 5800

    Website: www.marriott.com

    Royal Plaza on Scotts Singapore Hotel

    Address: 25 Scotts Rd, Singapore 228220

    Tel: (65) 6737 7966

    Website: www.royalplaza.com.sg

    Mandarin Orchard Singapore

    Address: 333 Orchard Road, Singapore 238867

    Tel: (65) 6737 4411

    Website: www.meritushotels.com

    Oasia Hotel Singapore by Far East Hospitality

    Address: 8 Sinaran Dr, Singapore 307470 ‎

    Tel: (65) 6664 0333

    Website: www.stayfareast.com

    Hotel ibis Singapore Novena

    Address: 6 Irrawaddy Rd, Singapore 329543

    Tel: (65) 6808 9888

    Website: www.ibis.com

  • Special Arrangements

    Besides meeting your medical needs, GPAC also offers a range of services to make your stay in Singapore as pleasant as possible.

    Language Interpretation Assistance

    GPAC staff can arrange for interpreters and translation services for several languages.

    Special Food & Beverage / Religious Arrangements

    If you are on a special diet or would like a spiritual care provider of your own religion, inform us and we will make the necessary arrangements.

    Local Sightseeing Tours

    Our GPAC staff can arrange local sightseeing tours and suggest places of interest that you can visit during your stay here.

    Make an Enquiry

  • Visa Applications and Extension

    Visa Application

    You will be required to obtain a valid visa prior to your visit to Singapore. For more details on the list of countries that require a visa to enter Singapore, visit the Immigration & Checkpoint Authority (ICA) website.

    Short-term Visit Pass Extension

    GPAC will assist you in extending your short-term visit pass if your treatment takes longer than anticipated.

    We will require the passports of the patient and accompanying visitors in addition to the following:

    • Application form for a visit pass (Form)
    • Application for extension of stay on medical ground (Form)
    • Doctor's letter

    Please submit the completed documents to us in person at least one week before the expiration date stated on your visit pass.

    The visit pass extension is subject to ICA approval, and administrative charges from ICA may apply.

    Make an Enquiry