Request for Medical Information

Patient or caregivers can contact our Medical Records Office (MRO) via:

Gleneagles Hospital

• Email: sg.geh.mro@parkwaypantai.com
• Telephone: +65 6470 3450 / +65 6470 3355 (office hours only)

Please have these documents ready:

1. A Consent for Release of Medical Information from the patient is required for the release of medical information.
2. For patients below 21 years old, the consent of either the patient’s parents or legal guardian is required.
3. If the patient is deceased or lack mental capacity, the consent of the patient’s legal representative is required. A copy of the death certificate may be required.
4. A copy of the patient’s and authorised requestor’s NRIC/passport will be required for verification.

Upon receipt and verification of the relevant documents, the request will be processed within 3 working days.

Patients or requestors can receive the records through:

• Self-collection at MRO office
• Email
• Post