COVID-19 updates

Visitor and patient advisory

From 1 January 2021, TraceTogether-Only SafeEntry may be implemented at Gleneagles Hospital's venues.

All visitors (aged 7 and above) and staff will be required to check in using the TraceTogether app or TraceTogether Token at the entrance of our hospitals and clinics before entering the premises. (Visitors are also encouraged to bring along their NRICs.) All other modes of check-in including the use of SingPass Mobile and mobile phone cameras, may be disabled.

Health and travel declarations will be done at the hospital wards and ancillary departments within the hospital (eg. laboratory, radiology, executive health screening, rehab) and individual medical clinics within the medical centres.

Visitation hours should be strictly followed and limited to one 2-hour block per day as far as possible.

All visitors are required to follow social isolation and infection prevention and control measures. These include:

1. No entry for visitors who are unwell or are on medical leave
2. Washing of hands with soap and water for at least 20 seconds, or applying at least 60% alcohol-based disinfection rub on hands before entry
3. Bringing of own mask and ensuring that the mask is worn at all times during the visitation. Other forms of protection such as face shield (on its own) or bandanna are not allowed
4. Maintaining social distancing of at least 1 metre from the other patients and visitors
5. Not communicating and interacting with other patients or visitors

*To any country outside of Singapore

• Outpatients may be supported by 1 accompanying visitor if required. Discretion will be given by management on a per case basis.
• Specialist clinics will be reminded to inform patients of visitor restrictions prior to their appointments, and visitors may be denied entry should they fail to meet any of the above criteria.
• Patients/visitors may be denied entry should entry criteria not be met.