Facilities and Services In Your Room

TV

Your room is equipped with a unique in-house entertainment system that allows you to access free-to-air television channels and a wide selection of movie, variety, entertainment, sports and news channels on cable.

Internet Access & Online Gaming

With the Internet as an important part of daily life, we know that it’s something you need to have access to while you recuperate. From our in-house entertainment system, you’ll be able to access the Internet just as you do at home, so you’ll have plenty to entertain you during your stay. Whether it be catching up with the news, playing interactive games online, watching videos or relaxing with an online library full of great books, you’ll be in full control of how you spend your time.

If you are warded in a deluxe room or one of our suites, you’ll have access to all the above mentioned that entertainment on the move, through a WiFi-enabled multimedia tablet that you can take around the hospital with you.

Meal Service

Nutrition and diet plays a crucial role in your route to recovery. Here at Gleneagles Hospital, we ensure that your meals supplement the healthcare you receive while also delivering a pleasant culinary experience.

With that in mind, our teams, both culinary and dietetic, have spared no effort in the design of our menus to provide you with five nourishing, well-balanced meals every day to support you in your recovery. Our culinary experts will even create a menu for you based on your physician’s dietary recommendations.

Meal Times

Breakfast 8:00 am – 10:00 am

Lunch 12:00 pm –2:00 pm

Dinner 5:30 pm – 7:30 pm

Butler Service

Need something during your stay? Being confined to your ward shouldn’t let that stop you. Our team of friendly and professional butlers are at your beck and call.

Suites and Deluxe Rooms: 8:00 am to 8:00 pm
Other rooms: Upon request

For enquiries on rates and availability, please contact our Food, Nutrition & Beverage Department.

Housekeeping

Your room will be cleaned daily by a member of the housekeeping team. Do inform our nursing staff if you have concerns about any aspect of the Housekeeping Service.

Our housekeeping office is open daily from 8:30 am to 5:30 pm

Newspaper

A complimentary copy of the local newspaper will be delivered to your room daily.

Room Safe

You’ll find a safe in your room where you can store your personal belongings for safe keeping.

However, we advise you not to bring any valuables with you during your hospital stay. Gleneagles Hospital will not be responsible for any loss of or damage to patients’/visitors’ personal items on the hospital’s premises.

Laundry Service

You may wish to have your clothes washed, pressed or dry-cleaned during your stay. Just let our ward staffs know and this will be arranged for you.

Available daily: 8:30 am to 5:30 pm

[Charges applicable]

Maintenance Requests

All electrical lightings and fittings should be in good working order in your room. If you find that anything is faulty, do let our ward staffs know, so we can get it repaired for you and maintain your living accommodation at the high standard you expect from Gleneagles Hospital.

Security

Your safety and security are our utmost priority. Our in-house security provides 24-hour coverage, both on patrol and through constant monitoring of public areas through closed circuit surveillance equipment.

Should you have any matters of concern, please contact our ward staff for assistance immediately.

Fire Safety

The hospital has an automatic fire alarm system that is directly linked to the Singapore Civil Defence Force. When the fire alarm is activated, alarm bells will ring on all floors. Should there be a fire in your room, please call extension 555, leave your room, closing the door behind you to prevent the fire from spreading and to slow down the diffusion of smoke and fumes. Please remain calm and stand by for further announcements or instructions from the ward staff.

No Smoking

Gleneagles Hospital is strictly a no smoking facility. Smoking is prohibited by law throughout the hospital complex.

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